Welcome to Neoluxor.store. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://neoluxor.store, purchase products, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information in order to provide you with the best possible service:
1.1 Personal Information
When you register, place an order, subscribe to our newsletter, or communicate with us, we may collect:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely via third-party providers)
- Other information you voluntarily provide
1.2 Non-Personal Information
We also collect non-identifiable data automatically through cookies and tracking technologies, including:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on the site
- Referral URLs
2. How We Use Your Information
Your information helps us to:
- Process and fulfill your orders
- Communicate with you about your account, orders, and promotions
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud and enhance security
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data only with trusted service providers who assist in operating our business, including:
- Payment processors
- Shipping companies
- Marketing and advertising partners
- IT service providers
All partners are required to keep your information confidential and secure.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our site. Cookies help us:
- Remember your preferences and login details
- Analyze website traffic and usage
- Deliver personalized content and ads
You can manage cookie preferences through your browser settings; however, disabling cookies may affect site functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing and correcting your data
- Deleting your data
- Restricting or objecting to data processing
- Data portability
To exercise your rights, please contact us at the email below.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us to request removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of the site constitutes acceptance of any changes.